Introduction

Ray & Co Corp. ("Ray & Co," "we," or "us") provides luxury appliance delivery, installation, and project documentation services across South Florida. This Privacy Policy explains what information we collect when you contact or work with us, how we use it, and the choices you have.

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By submitting an inquiry through this website, requesting a project briefing, or engaging Ray & Co for a project, you agree to the practices described in this policy.

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Information We Collect

When you contact us or engage our services, we may collect your name, company, email address, phone number, project address, and any project details you choose to share with us.

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How We Use Your Information

1. To respond to inquiries and prepare project briefings, quotes, and installation schedules.
2. To coordinate installations, deliver project documentation, and provide post-project support.

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Security

We take reasonable measures to protect the information you share with us. Project documentation — including installation photos and certificates — is stored securely and shared only with the client team authorized for that project.

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Data Sharing & Retention

We do not sell your information. We never publish client names — projects are referenced by building only. Information may be shared with manufacturers solely to register the appliances we install on your behalf.

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We may share limited project information with crew members, scheduling partners, or building management strictly as needed to complete and document your installation.

We retain project records so we can reconstruct any installation on request and support manufacturer warranty claims.

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Support

Questions about your project, your documentation, or this policy can be directed to our team at any time. We respond to inquiries within 4 business hours.

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Conclusion

We have kept this policy short and plain. If you have any questions, or want to review what we hold about you, contact Ray & Co at 305-901-0541 and we will help.